Shipping

Shipping Policy – Sports Collection

Last Updated: December 2025

At Sports Collection, we aim to deliver your order quickly, safely, and reliably. This Shipping Policy explains how our shipping, delivery times, and order handling work.

1. Delivery Timeframes

We deliver across India.

Estimated Delivery Time:

• Metro Cities: 3–5 working days

• Other Cities: 4–7 working days

• Remote Areas: 6–10 working days

Delivery times may vary based on location, courier delays, weather conditions, or festive seasons.

2. Shipping Charges

• Free Delivery on All Orders (No minimum purchase required)

3. Order Processing Time

• Orders are processed within 24–48 hours after confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking link via:

• Email

• SMS or WhatsApp (if enabled)

You can track the live status of your shipment anytime.

5. Delivery Attempts

Courier partners will make two delivery attempts.
If both attempts fail, the package will be returned to us.

To avoid this, please ensure:

• Your phone number is active

• Address is correct and reachable

6. Incorrect Address or Contact Details

If the address or phone number provided is incorrect, delivery may fail.
In such cases, reshipping charges may apply.

7. Order Not Received / Delay Issues

If your order is delayed or not delivered within the expected time:

• Contact us at info@sportscollection

• Provide your Order ID for quick assistance

We will coordinate with the courier and resolve the issue.

8. Damaged Package on Delivery

If the package appears tampered or damaged:

• Do not accept the delivery

• Record a video/photo and inform us immediately

This helps us process a quick replacement.

9. Shipment Lost in Transit

If the courier confirms your order is lost:

• We will issue a replacement or full refund, based on your preference.

10. Contact Us

For any shipping-related questions, feel free to reach out:

📧 Email: info@sportscollection

We’re here to ensure smooth and timely delivery for all your Sports Collection orders.